Privacy Notice

This notice explains how we use information submitted through support and shop services.

Information we collect

Order contact details, delivery address, selected product, payment proof, and technical visit data needed to operate and protect the service.

How we use it

To verify payment, fulfil and track orders, answer support requests, prevent abuse, and maintain service reliability.

Storage and sharing

Information is stored on our managed server and is not sold. It is shared only when needed to deliver an order, comply with law, or protect the service.

Retention and your choices

We retain records only as long as reasonably needed for orders, support, security, and legal obligations. Contact us to request access, correction, or deletion where applicable.

Privacy contact: solanboxsupport@gmail.com